Hi, I am Anna. An exceptionally talented customer-focused individual with comprehensive experience providing top-notch customer services in fast-paced environment.
Throughout my career, I have made track record working around the world and offering first-class service to diverse range of valued clientele from various cultures and origins. I have been adept at maintaining a positive and professional attitude towards customers, aiming to ensure constant satisfaction. I am equipped with excellent interpersonal skills, with expertise in interfacing with customers, building relationships based on trust and rapport and formulating solutions to address their problems.
I have ability to think critically and make significant decisions for maximizing aircraft and passengers’ safety as well as compliance with service quality standards.
I have extensive travel history, including very good airports knowledge, I have been expert at welcoming all guests and serving with food and drinks in line with needs. I am skilled in establishing strong multi-culture relations with several colleagues by visiting over 100 countries.
I have been recognized as award-winning athlete in excellent physical shape; certified in first aid with strong dedication to proper health and safety practices; fully capable of doing CPR; and aware about with wide range of critical medicinal applications.
I have proficiency in management skills, with proficiency in maintaining professional demeanor while interfacing with customers and implementing steps to ensure their safety and satisfaction.
