PROFILE SUMMARY
Experienced House Manager and Personal Assistant with over 20 years’ experience supporting UHNW principals across France, Sweden, the UK, and the US. Expert in hands-on household operations, multi-property oversight, staff leadership, and maintaining exceptional service standards in private residences.
Recognised for creating calm, well-organised household environments, leading by example, and ensuring homes are always impeccably presented, well-provisioned, and ready for principals at short notice when the principal is not in residence. Discreet, culturally sensitive, and service-driven with the right to work in Australia/NZ, the UK and in France and French borders without restriction.
CORE COMPETENCIES
Household & Property Operations
• Full operational oversight of multiple UHNW residences
• Daily household routines, standards & continuity
• Inventory control, provisioning & readiness
• Care of fine household items (art, china, crystal, silver, etc. )
Staff Management
• Recruitment, training & supervision of permanent and temporary staff
• Staff rotas, task lists & performance oversight
• Hands-on leadership with household staff
Service & Front of House
• Daily front-of-house service, food preparation & table presentation
• Co-ordination with chefs on menus & service timing
• Detailed housekeeping and presentation checks
• Laundry, dry-cleaning & wardrobe co-ordination
Administration & Family Office Liaison
• Household budgets, expenditure & petty cash oversight
• Supplier & contractor management
• Maintenance reporting & contactor management
• Confidential correspondence and liaison
Travel & Logistics
• Property opening and closing for principal arrivals and departures
• Travel co-ordination between residences
• Ensuring vehicle readiness (cleaning, insurance, maintenance), driving duties as required
• Packing, unpacking & travel preparation
Pet Care
• Daily routine oversight for dogs and other pets
• Veterinary appointments & travel documentation
• Supplies procurement & travel preparation
• Willing to stay in residence with pets when principals are absent
